1. Acceptance of Terms
By accessing and using the services of SMALL ENTERPRISE COMPLIANCE AGENCY ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
SMALL ENTERPRISE COMPLIANCE AGENCY provides compliance services for Small, Medium and Micro Enterprises (SMMEs) in South Africa, including but not limited to:
- Business registration and licensing
- Company maintenance and annual returns
- Compliance training and workshops
- CIPC registration and amendments
- SARS services and tax compliance
- Business support and advisory services
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information
- Cooperate with our compliance processes
- Maintain confidentiality of sensitive information
- Pay fees in accordance with agreed terms
- Notify us of any changes in business circumstances
- Comply with applicable laws and regulations
4. Service Delivery
We commit to:
- Providing professional and competent services
- Meeting agreed timelines and deadlines
- Maintaining confidentiality of client information
- Providing clear communication and updates
- Following industry best practices and standards
However, we cannot guarantee specific outcomes as compliance requirements may change and depend on various factors beyond our control.
5. Fees and Payment
Our fees are as published on our website and in our service agreements. Payment terms include:
- Fees are due upon service delivery unless otherwise agreed
- Late payments may incur additional charges
- We reserve the right to suspend services for non-payment
- All fees are subject to change with prior notice
- Refunds are subject to our refund policy
6. Intellectual Property
All content, materials, and intellectual property on our website and in our services remain our exclusive property. You may not:
- Copy, reproduce, or distribute our materials without permission
- Use our name or logo without written consent
- Reverse engineer or attempt to extract our proprietary information
- Create derivative works based on our content
7. Limitation of Liability
To the maximum extent permitted by law, SMALL ENTERPRISE COMPLIANCE AGENCY shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from third-party actions
- Compliance failures due to client non-cooperation
- Changes in regulatory requirements
Our total liability shall not exceed the amount paid for the specific service in question.
8. Indemnification
You agree to indemnify and hold harmless SMALL ENTERPRISE COMPLIANCE AGENCY from any claims, damages, or expenses arising from:
- Your breach of these terms
- Your provision of false or misleading information
- Your failure to comply with applicable laws
- Your unauthorized use of our services
9. Confidentiality
We maintain strict confidentiality regarding client information and business matters. We will not disclose confidential information except:
- With your explicit consent
- As required by law or regulatory authorities
- To protect our legal rights
- To prevent fraud or illegal activities
10. Termination
Either party may terminate the service agreement:
- With written notice as specified in the agreement
- Immediately for material breach of terms
- Upon completion of agreed services
- For non-payment of fees
Upon termination, you remain responsible for payment of services rendered and any outstanding obligations.
11. Dispute Resolution
In the event of disputes:
- Parties agree to attempt resolution through good faith negotiation
- If unresolved, disputes may be referred to mediation
- Legal proceedings may be initiated in South African courts
- South African law governs these terms
12. Force Majeure
We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters or acts of God
- Government actions or regulatory changes
- Technical failures or system outages
- Labor disputes or strikes
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of modified terms.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
15. Contact Information
For questions about these Terms of Service, please contact us:
Last Updated: December 2024
